Privacy Policy

Last updated: June 2026

Tetra Distribution ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information when you visit our website or engage with our services.

Who We Are

Tetra Distribution is a brand of Tetra Engineering Group Inc., the official European distributor of Load Controls Inc. products. We are based in Sophia-Antipolis, France. For any privacy-related enquiries, you can contact us.

Information We Collect

We may collect and process the following information about you:

• Contact details you provide, such as your name, email address, telephone number and company name, when you complete a contact form or request a quote.
• Information about your visit to our website, including pages viewed, time spent and referring website, collected through cookies and similar technologies.
• Any other information you choose to share with us in correspondence.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes or technical support.
• Process and fulfil orders for Load Controls products.
• Improve our website and the services we offer.
• Send you relevant updates where you have consented to receive them.

Legal Basis for Processing

We process your personal data on the basis of your consent, the performance of a contract, or our legitimate business interests in operating and improving our services, in accordance with the EU General Data Protection Regulation (GDPR).

Sharing Your Information

We do not sell your personal data. We may share information with trusted partners such as Load Controls Inc. and the wider Tetra Engineering Group where necessary to fulfil your requests, and with service providers who support our website and operations under appropriate confidentiality obligations.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required to meet legal and accounting obligations.

Your Rights

Under the GDPR, you have the right to access, correct, delete or restrict the processing of your personal data, and to object to processing or request data portability. To exercise any of these rights, please contact us at sales@tetra-distribution.com.

Cookies

Our website uses cookies to improve your browsing experience. For full details, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.